Relocating a facility of this scale isn’t a simple feat. Over several months, our teams relocated critical systems, production equipment, and IT infrastructure, without interrupting client support or service delivery.

From calibration tools to servers, the move required precision at every step. And thanks to the collective effort of our engineering, operations, and service teams, we did it without missing a beat. It’s a testament to the culture of collaboration and agility that defines AES.

I’ve done nearly every job in biotech, and that helps me meet engineers where they are. I try to be a mentor who encourages exploration across disciplines—not just siloed expertise. And I’ve grown from the “introverted engineer” stereotype to someone who values collaboration, human connection, and emotional intelligence in project execution.

Reducing cost per gram of product is a common goal of well-implemented automation—but the pathway to that result is multi-layered. Chris pointed to better process control, sensor feedback, and data historization as foundational tools that reduce waste and optimize quality.

“If you have a valve slightly misaligned during a chromatography step, you might lose product down the drain. A sensor that detects precise valve positioning—and alarms when something’s off—can save tens of thousands in product loss annually.”

Matt added that exception-based reporting allows staff to focus on deviations rather than sifting through mountains of data. “It takes more upfront effort to configure, but once you’re there, it drastically reduces time spent on documentation reviews.”

What separates efficient recruiting from costly misfires isn’t speed—it’s fluency. “You don’t have to be a technical expert,” Rebecca explains, “but you need to understand the systems and the job well enough to ask the right questions and recognize when someone’s a good match.” Without this understanding, it’s easy to overvalue irrelevant experience or overlook a candidate’s real limitations.

Rosie adds, “A lot of the time, we don’t even receive a full job description. It comes down to knowing what to ask during client conversations. One project manager might prioritize hands-on troubleshooting; another needs leadership and cross-functional coordination. That distinction doesn’t always show up on a resume.”

This precision protects your timeline and lowers risk, especially in scenarios like tech transfers, GMP production ramp-ups, or FAT/SAT-intensive builds where a misstep can cost thousands.

One of  Dr. Upton’s most significant achievements was his involvement in developing Corning Life Science’s hyper-technology. This initiative focused on achieving higher-density cell culture, a goal that has had a profound impact on bioproduction capabilities. His work has consistently revolved around tackling scalability challenges in cell and gene therapy, aiming to develop cost-effective solutions that enhance accessibility for patients, regardless of financial status.

Reflecting on his career achievements, Todd shared:

Bioprocessing equipment plays a critical role in process efficiency, product quality, and regulatory compliance. However, CMOs often lack the freedom to select the best equipment for their needs due to:

Jim: Our team’s mission is to bring projects to life by partnering with clients to understand their unique challenges and deliver solutions that are scalable, compliant, and tailored to their long-term goals. We go deeper than traditional project management teams focusing on timelines and scope.

We design, build, and integrate systems from lab-scale processes to full-scale commercial production. Our approach ensures that the solutions we deliver solve immediate problems and support our clients’ growth for years to come. Our work directly impacts their ability to remain competitive in an ever-evolving industry.

Charlotte:  One of the most rewarding experiences was relocating a team of specialists to a site in Denmark with unique challenges. This project involved managing last-minute changes in visa regulations, arranging accommodations in a competitive housing market, and ensuring the team thoroughly understood cultural expectations. We provided step-by-step guidance, from navigating local legal requirements to offering resources on Danish workplace customs. Seeing the team adapt quickly and deliver exceptional results in such a high-stakes environment was incredibly fulfilling.

On the other hand, coordinating a last-minute relocation to Asia was pretty challenging. Just days before departure, we encountered unexpected regulatory changes that required us to revise the entire visa process, secure new documentation, and adjust travel schedules. Despite the stress, our team’s ability to act swiftly and maintain clear communication with all parties ensured that the relocation was ultimately successful. Moments like these highlight both the complexity and the critical importance of a proactive and adaptable approach to mobility management.

We overcome these challenges by maintaining strong communication channels and taking a proactive approach. Our team stays up-to-date with regulatory changes and works closely with our legal advisors to ensure compliance. On the human side, we’re always available to answer questions and address concerns, offering reassurance every step of the way.