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Automated Engineering Services

Solutions for Better Biotech

Customer Support

Have an AES Aftermarket Service Agreement?

Image of a laptop opened to the AES Zendesk homepage. Home page states "How Can We Help?" with a search bar. Underneath you see the AES motto of "Solutions for better biotech" and the contact number "1-708-787-4157"

If you’ve already invested in an aftermarket service agreement with us, you can access our Zendesk portal for prompt assistance from our Global Service Team.

Click Here to Access Zendesk

Don't have an AES Aftermarket Service Agreement?

Not a problem. Submit a customer support request and someone from our Global Service Team will contact you shortly.

Global Service team members performing aftermarket services on an AES bioprocess controller, specifically a Site Acceptance Test (SAT)

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