Last updated: January 25, 2019
INFORMATION WE COLLECT ONLINE
INFORMATION YOU PROVIDE
You do not have to register to receive most of the information available through the AES site. We collect Personal Data that you provide on the AES site to respond to your inquires for information about the solutions, services and products that AES offers. We may also send information on new products and services, and to ask for your feedback or input regarding our products or opportunities for potential new products. The Personal Data we collect includes contact information such as your name, address, phone number, email address, product and service preferences, and content that you may provide when completing an online contact form.
INFORMATION WE MAY COLLECT AUTOMATICALLY
When you use the AES site, we may also collect usage and device information automatically as described below.
We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the AES site. An IP address identifies the electronic device you use to access the site, which allows us to maintain communication with your computer as you move about the AES site and to customize content.
Cookies and Other Tracking Technologies
We also collect information about your use of the AES site through tracking technologies such as cookies. A “cookie” is a unique numeric code that is transferred to your computer to track your preferences and to recognize you as a return visitor. These technologies help remember your preferences and allow us to bring you the content that is likely to be of greatest interest to you. We also utilize Google Analytics to better understand visitor traffic to our site such as page impressions. To learn more about cookies and other tracking technologies, including how to disable them, please visit http://www.allaboutcookies.org.
HOW WE MAY SHARE INFORMATION
Our policy is to not share your contact information with anyone other than AES partners that are involved in providing you with local support and a conduit for ordering our products.
LEGAL RIGHTS AND OBLIGATIONS
In certain limited circumstances, AES may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products. In such instances, we will take measures to protect your Personal Data to the extent possible.
AES does not knowingly collect or use any Personal Data directly from children on this site; we define “children” as minors younger than 18. We do not knowingly allow children to order our sample packs, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
YOUR PRIVACY CHOICES
You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You may have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the removal of your Personal Data or the restriction of its processing. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please email us at info@AES.com You may also send a letter to the following address:
3520 Seagate Way, Suite 115,
Oceanside, CA 92056
In all communications to us, please include your email address, phone number, and a detailed explanation of your request. We will respond to all reasonable requests in a timely manner.
AES maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through our website; however, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet. We cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to our site, you must weigh both the benefits and the risks.
ACCESSING OUR SITES GLOBALLY
This site is owned and operated in the United States. If you are visiting this site from a country other than the United States, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Privacy Notice in an effort to keep your information secure. By using this site, you understand that your Personal Data will be stored and processed in the United States and in any country to which we may transfer your information in the course of our business operations.