Kerry Batiste

Client Relations Manager at AES

With a keen focus on building and strengthening client relationships, Kerry ensures that the goals and needs of AES’s clients are met with exceptional service and innovative solutions. Her primary responsibilities include developing tailored plans to address client business needs, advising on profitable processes, and maintaining regular communication to ensure satisfaction.

In her current role, Kerry excels in acting as the main point of contact for clients, addressing inquiries and complaints efficiently, and escalating issues when necessary. She collaborates closely with internal teams, including sales, engineering, and senior management, to align client needs with company capabilities. 

Kerry’s strategic vision and client-centric approach and oversight of global accounts have significantly contributed to AES’s growth and customer loyalty. Her ability to build strong relationships and create value for clientes underscores her importance to AES team.

Before joining AES, Kerry gained extensive experience in sales operations through roles at Censys Inc., ServiceNow, Linkage, Inc., AG Mednet, Inc., and QSR International, Inc. Her career has equipped her with a deep understanding of sales processes, client relations, and strategic planning. Kerry holds a degree from the University of New Hampshire, which has provided a solid foundation for her professional journey. Her diverse background and commitment to excellence continue to drive success for AES and its clients in the biotech and pharma sectors.